Viral Bites POS
CUSTOM POS SYSTEM TECHNOLOGY FOR LOCALLY-OWNED NORTHERN ARIZONA BUSINESSES, YES THAT MEANS FOR YOU TOO!
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Our Services
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POS Systems
Personalized to the specific needs of your business, we provide a system that makes sense for your business, is effective and boosts your profitability.
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Internet & Wifi
Our internet & wifi provides the most reliable internet connection in the Northern AZ area.
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Payment Processing
Transparency and accountability through easy-to-understand flat rate pricing, monthly statements and a variety of ways to pass on the fee to customers, making your effective bill 0%.
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Custom Solutions
Online ordering, website, mobile app, Google Ads and all other technology needs you may have, we take care of for you, so you have 1 technology provider for all your needs, instead of several, which saves you time and money.
Our Clients (6/100+ Total)
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MOSCATO ITALIAN RESTAURANT - Located in Camp Verde, Arizona
Serene Italian dining room with traditional décor & a terrace in a rustic wild west style building.
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GOLDEN TREBOL - Located in Cottonwood, Arizona
Mexican, Italian & American favorites served in a relaxed, casual setting.
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SEDONA CREPES - Located in Sedona, Arizona
Familiar fare such as crepes and omelets, plus burgers and beer, in a bright setting with outdoor seats.
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BAJA MAR - Located in Flagstaff, AZ
Good food, great drinks, and the best patio vibes in Downtown
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CHINESE BUFFET - Located in Holbrook, Arizona
Informal, kid-friendly eatery offering a buffet featuring a wide variety of chow mein dishes alongside a salad bar.
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THE SWIRL CAFE - Located in Page, Arizona
Self-serve frozen yogurt shop offering a variety of flavors & a large toppings bar.
Our Videos
Our Team
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WILLIAM MICHENER
Founder, CEO & Owner
William is responsible for leading new client sales, current client service & business operations.
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DANIEL IECHO
Tech Support, Northern Arizona Area
Daniel is responsible for customer service, onsite technical support for current clients and onsite installation and training of new clients.
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JOSEPH PALMER
Sales Representative, Northern Arizona Area
Joseph is responsible for supporting William & Osvaldo’s new client sales in the Northern Arizona area.
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OSVALDO SANTANA
Bilingual Restaurant Sales Representative, Northern Arizona Area
Osvaldo is responsible for new client sales whose first language, or whose staff’s primary first language, is Spanish.
Why Switch?
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There is not much more frustrating than calling a 1-800 number, waiting on hold, speaking to someone who you don’t know, trying to get them to understand your concerns and address them properly and promptly.
Northern Arizona businesses switch to Viral Bites POS, because they get on-site or phone tech support from a local company with familiar faces they know and trust, without the frustration of hold music, talking to a generic customer service department and dealing with people who they don’t know.
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The quality of your technology affects the profitability of your business in many ways.
We pride ourselves on giving your business a solution customized to your specific needs.
Your business is not like other businesses, so you shouldn’t have the same generic solution as other businesses.
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And who doesn’t want to save some extra money?
We find that many POS system companies increase fees over time, hoping their customers don’t notice. Instead of just getting better at what they do, and earning more customers, they rely on boosting profitability by increasing fees on existing customers.
Our philosophy is we will not increase your processing fees ever. The rate you start with is the rate you have forever.
Our Difference
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True Customer Service You Need As A Restaurant or Bar Owner
As a local company, our reputation is worth it’s weight in gold, which is why we take your satisfaction seriously, forecast and eliminate problems before they occur and proactively service your account, all which are unlike the experience you would get with any other POS company out there.
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Highly Knowledgable On Restaurant Technology
We understand how difficult it is to keep up with technology since you are already so busy and didn’t open a restaurant to be a technology nerd. We are detail-oriented, highly-knowledgable and intensely-driven to ensure you have the smoothest, most effective technology solution that is physically possible, which will bring with it more sales and higher profits.
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Customized Solutions
We’re not a one-size fits all type of POS company like everyone else, who just wants to sell you one solution, regardless of your specific needs. We actually customize a solution fit for your restaurant’s exact needs. Your restaurant’s operations, staff and customers are different than every other restaurant, so why would you settle for technology that is the same?
Frequently Asked Questions
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Our clients switch to us for a variety of reasons.
The most common reason is having a better customer service experience with their POS system company.
The second most common reason is to save money.
Our Location
Our office is located in Cottonwood, AZ. We service businesses like yours everywhere in Northern Arizona, such as in the Sedona, Flagstaff, Kingman, Winslow, Holbrook, Prescott, Payson & Williams area.